We proudly stand behind the quality brand names that we sell. If for any reason you are dissatisfied with any item, we will gladly exchange the item or refund you for the original purchase price as shown on the receipt. The item must be unworn and in its original condition and shipped back to us within 30 days from the date you receive your package. The credit card that was used to make the purchase will be automatically refunded. Shipping, insurance and handling on returned items are non-refundable. Once your return has been received, the refund will be processed and credited to your original form of payment within 2-3 business days. You will receive an email confirmation at that time.
Pre-paid domestic return labels are available upon request. A fee of $7.95 will be deducted from your return total if you choose to use our pre-paid return label. To request a return label, please email firstname.lastname@example.org or call 302.322.8200 (Mon-Fri 9 a.m to 4 p.m. EST).
Please mail all packages by a traceable method to:
102 Quigley Boulevard
New Castle, DE 19720
If you have any further questions concerning our return policies, please send an email to email@example.com
At Stylebug, we are committed to selling only brand new, first-quality, genuine designer apparel and accessories. We do not sell factory seconds, irregulars, or lower quality merchandise. There are several quality checks on all merchandise before shipment. Some items may be manufacturer closeouts and have their label slashed or inked through; this prevents the return of the merchandise to the designer’s retail store for full retail value.
If you have received a damaged item, please contact one of a customer service representative at 302.322.8200 9 a.m to 4 p.m. (Mon-Fri). For all other times, please contact us by email at firstname.lastname@example.org
We are committed to providing outstanding customer service and we will be happy to assist you with a replacement or a credit.